Cancellation Policy

Address

  • Corporate Office :

    211, 2nd Floor Ansal Vikas Deep Building,
    Distt. Center, Laxmi Nagar,
    Delhi 110092

  • Telephone:

    +91 -11- 43103030 / 31 / 32 / 33
    +91 - 9810 403 559
    +91 - 9810 403 509

  • Email:

    info@virtualholidays.co.in

Cancellation Policy

General Terms & Conditions:

  • Once the confirmation mail received from customer for package or ticket booking, the customer is liable to pay cancellation penalty in case of cancellation.
  • Virtual Holidays is not liable for any change in schedule of Airlines or change in Govt. Taxes.
  • Advisable to reach airport two hrs prior to departure time of airlines in case of domestic and three hrs prior to departure time of airlines in case of International travel.
  • Virtual Holidays reserve the right to cancel the bookings in case of nonpayment of full amount of the bills before the travel date.
  • We reserve the right to use alternative accommodation, sightseeing tours and transfer of equal or higher standers.
  • No refunds either in part or full will be made for any unused services in above package like ground transportation, meals, accommodation, sightseeing tours etc.
  • We are not responsible for any missed breakfast due to flight timings or any other circumstances.
  • Please avoid to submit cash in our bank account. If you submit cash then please submit it with 1% surcharge charges.
  • Govt. Service Tax 3.09% will be extra.



Cancellation Policy:

  • Prior 30 days:  50% of the total amount will be charge.
  • 07 - 29 days:    75% of the total amount will be charge.
  • No Show/ Cancellation at the last moment (within 1 Week), there will be 100% retention charges.



Note: Some Cancellation policy is subject to applicable as per the particular hotel policy.

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